Most plumbing problems start small—a slow drain here, a dripping faucet there—but they don't stay that way for long. Before you know it, that minor annoyance turns into a flooded kitchen or a water heater on its last breath. We get calls like this every week from Cottage Hills homeowners who wish they'd picked up the phone sooner. The Thompson family runs our business the same way we'd want to be treated: fair prices, straight talk, and work that lasts. Finding trusted plumbing services shouldn't feel like a gamble, and that's exactly why we've built our reputation on doing what we say we'll do. No runaround, no surprise charges—just good work from people who live and work right here in the Metro East.
There's a big difference between calling some national chain and calling a crew that actually lives in your area. A Plus Plumbing & Drain Cleaning is owned and operated by the Thompson family, and we've been taking care of Cottage Hills properties for years. We're licensed and insured, and we don't farm out jobs to random subcontractors. The technicians who show up are our people—trained, experienced, and accountable. You won't get a different story every time you call because we're here to stay. We care about our reputation in this community, and that means doing right by every customer, every time.
We don't just fix toilets and call it a day. Our team handles water heater installations, sewer line repairs, drain cleaning, leak detection, sump pump work, and even whole-house repiping when things get serious. If you've got a commercial property, we handle that too. Cottage Hills businesses count on us to keep their plumbing systems running without shutting down operations for days on end. We use modern tools like sewer cameras to diagnose problems fast and techniques like pipe bursting to replace lines without tearing up your entire property. Whatever the issue, we've seen it before, and we know how to fix it.
Plumbing emergencies don't punch a clock, so neither do we. Our phone line stays open 24/7 because we know what a busted pipe or overflowing sewer can do to your home in just a few hours. You need someone who answers and gets there fast, not a recording that tells you to call back Monday morning. We've been the go-to emergency crew for Madison County residents because we actually respond when people need us. That's not marketing talk—that's just how we operate.
Cottage Hills sits right in the heart of the Metro East, tucked between Alton and Wood River. It's a small, quiet community where everybody pretty much knows everybody, and that's how folks like it. You're close enough to Edwardsville and Godfrey to hit the stores or grab dinner, but you come home to a neighborhood that feels like a real neighborhood. People raise families here, and plenty of them have been here for generations. It's the kind of town that doesn't make headlines, and that's exactly the appeal.
Need plumbing work done right? Call us and let's get it handled. No hassle, no excuses—just solid work from people who care.
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