Melody Tinnon
They are excellent i have had good experience with them they explain everything to you before the do job i am very happy with there work and they are friendly 😊
Water heater repair · Metro East, IL
No hot water, changing temperatures or a leak around the heater? A Plus repairs water heaters in Alton and the Metro East. Tell us what changed and which fixtures are affected.
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Let us know if you are noticing any of these problems.
Customers describe their repairs, installations and experience with A Plus in these Google reviews. Our Google rating: 4.8 out of 5.
They are excellent i have had good experience with them they explain everything to you before the do job i am very happy with there work and they are friendly 😊
Could not ask for a better person (Lafe) and a better company . Very pleased 💯
Joe and his guys installed new plumbing in a house for me everything went smoothly they did a great job.
Lafe did a great job fixing my kitchen sink! He thoroughly checked to make sure all was working before he left. He was personable and detected the problem promptly. Price was very reasonable. Highly recommend!
Garbage disposal was leaking and just wanted the old thing completely removed instead of replacing it. Lafe did a great job and didn't try to convince me to get a new disposal, which would have cost more, like some other places would have tried to do. He was friendly and easy to talk to while still getting the job done. Will definitely recommend this company and won't think twice about calling them again for any other plumbing issues we have.
Leif was friendly, on time, and kept me informed of everthing as it was being repaired. I would use this company again. Thanks.
Joe has helped three clients in the last month. He has consistently provided reasonable and fair bids, shown up when he says he will be there, and helped us get repairs done in a timely manner to be able to close on schedule. Highly recommend.
Prompt service that provided great care and was very thorough. I was very impressed. It's been l a long time since I could trust a plumber. Those orange and black stripe guys are terrible. A+ is true to their name.
We had a great experience with A+ Plumbing! Lafe was personable, honest, and really easy to talk to, which made the whole process stress-free. We needed a bathtub drain and sink drain pipe repaired. The guys arrived and fixed the issues in our home quickly and did quality work. The price they quoted was very reasonable as well. We’ll definitely be using them again and highly recommend them!
I was very pleased on how fast and quick they came out and fixed my broken pipes outside and fixed everything downstairs. Very fast responding to help me. Very good work and great clean up. Would definitely recommend them for anything else I need done.
No hot water, a shorter supply and a temperature that changes during a shower are different symptoms. A Plus Plumbing & Drain Cleaning provides water-heater repair for homeowners in Alton and surrounding Metro East communities. The first step is understanding what changed before deciding what work is needed.
Tell us whether the concern affects every hot-water fixture or only one. Note when it began and whether it happens every time or only when several fixtures are used together. Include any visible warning or error message, but do not open the heater to look for a cause.
A sound from the heater, discolored hot water or moisture nearby deserves investigation, but none of those observations identifies the fault on its own. Water around the unit can come from a connection or another source. A problem at one faucet may also need a different approach from a whole-home loss of hot water.
Share the equipment type, make and model if you can read the label safely. Previous repairs and changes to normal hot-water use are helpful details. If you have tankless equipment, our tankless water-heater service addresses its installation and repair needs.
The cause of the problem, equipment condition and availability of suitable parts guide a repair recommendation. Age is useful background, but it does not explain a fault by itself. Ask what was found, what a proposed repair addresses and whether other concerns affect the decision.
If replacement is appropriate, water-heater installation should account for your household’s hot-water use and existing connections. Tell us when the old unit ran short so a replacement can be sized for that demand.
Contact A Plus with your address and a short account of the symptoms. Mention visible leaking and whether you currently have any hot water. Leave work on the heater’s electrical, gas and internal components to a qualified professional; a description and accessible label information are enough to start the conversation.
Call (618) 787-5771 24 hours a day, seven days a week. We are based in Bethalto and serve Alton, Edwardsville and nearby Metro East communities; call to confirm availability.
Helpful answers
Changes in demand, a problem with the heater or another issue in the plumbing can produce similar symptoms. Tell us whether every fixture is affected, when the change began and whether the heater shows a warning or error message.
Not necessarily. Water can come from a connection or another nearby source as well as the heater itself. Describe where it appears and avoid opening or moving equipment to investigate. The source needs to be identified before deciding on a repair.
Yes. A Plus offers tankless water-heater installation and repair. Have the make, model and exact error message ready if visible, along with a description of when heating stops or the temperature changes.
The fault, overall condition, repair history and parts availability help guide that decision. A repair may make sense for one unit while replacement is more appropriate for another. Ask for the findings to be explained before choosing.
A Plus on the job

Service areas
Based in Bethalto, Illinois. Call (618) 787-5771 to confirm service at your address.
Tell us what’s happening.
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Open 24 hours, seven days a week
Call to confirm availability